Advanced Diploma in International Hospitality Economy and Experience Management

Course Information

ABOUT OUR PROGRAMME

This course reflects current developments across the hospitality and service industries, including the growing importance of customer experience, service innovation, digital transformation, sustainability and experience management. This course combines 18 months of classroom theory and practical training with a six-month Industrial Attachment. It equips students with the operational, practical and management skills needed to succeed in these industries, combining specialised knowledge with hands-on, experiential learning.

The curriculum adopts an AI-enhanced approach to teaching and learning. Students learn to use AI responsibly in research, marketing and prompt engineering while strengthening their critical-thinking and ethical decision-making skills. They also develop a strong foundation in key business disciplines, including financial management, digital marketing, human capital and MICE operations.

Students complete the prescribed common modules and select one of two specialised majors: ‘Culinary Arts’, focusing on gastronomy, food science and culinary operations; or ‘Corporate Services and Client Management’, focusing on corporate sales, account management and customer journey design.

This is an 18-month course, with 20 modules conducted over 18 months of in-class theory and practical class, followed by another module as a 6-month Internship.

The programme is conducted on a face-to-face basis. Students will attend lectures, tutorial and practical classes. Classes are conducted on Monday to Friday between 9a.m. to 6p.m. Class size is kept to not more than 20 students for practical classes and a maximum of 66 students for lecture classes.

Upon passing all the modules in the course and finishing the compulsory 6-month Internship, students will be awarded the Advanced Diploma in Hospitality Management.

Full-time: 18 months
Part-time: 18 months

18 months in-class theory and practical classes plus 6 months Internship*.

*The internship is subject to interviews by the proposed internship company as well as approval by the relevant government authorities.

  1. F&B Operations and Concept Design
  2. Service Marketing & Experience Design
  3. Global Hospitality and Tourism Dynamics
  4. Professional Communication for Business 
  5. Accommodation Operations and Guest Experience
  6. Principles of Management
  7. Sustainable Practices in Hospitality Operations
  8. Applied Learning: Food and Beverage Services 
  9. Food Services Cost Management
  10. Research Methods
  11. Meetings, Incentives, Conventions and Exhibitions
  12. Managing Human Capital for Service Excellence
  13. Financial Management for Service Industry
  14. Digital Marketing for Hospitality Industry
  15. Generative AI for Business Analysis
  16. Applied Learning: Restaurant Operations and Management
  17. Internship

Student need to choose a Major in either Culinary Arts or Corporate Services & Client Management

Major: Culinary Arts

  1. Fundamentals of Gastronomy 
  2. The Science of Gastronomy
  3. Applied Learning: Culinary Skills 
  4. Applied Learning: Culinary Arts Operations 

Major: Corporate Services & Client Management

  1. Corporate Sales and Key Account Management
  2. Experience Design and Customer Journey Mapping
  3. Applied Learning: Event Management
  4. Applied Learning: Corporate Hospitality and Client Services

Please click here for the Synopsis

Students are assessed with a mixture of continuous assessments throughout each term in the form of case studies, discussions, presentations, group and individual assessments, practical and theory tests. Final examinations are conducted at the end of each term.

In the event a student fails a module, the student will be given a chance to take a supplementary paper. Failing a supplementary paper will result in the student having to retake the module again.

For intake from January 2025

  • Applicants must be at least 18 years old by 31 December in the year of enrolment.
  • All applications are subject to SHRM College’s assessment of eligibility for entry into the programme.
  • Pass in English at GCE ‘A’ Levels
  • or IELTS score of 5.5
  • or an equivalent English Language Qualification

Applicants who do not meet the above English language requirements will have to undergo the SHRM English Placement Test. Based on the table below, you may be required to take the Preparatory English Language Programme.

English Language Requirement_Advanced Diploma in Hospitality Management

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