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href=\"#\" class = \"hfe-menu-item\">ABOUT SHRM<span class='hfe-menu-toggle sub-arrow hfe-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-284\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/aboutshrm\/\" class = \"hfe-sub-menu-item\">ABOUT US<\/a><\/li>\n\t<li id=\"menu-item-308\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/aboutshrm\/principals-message\/\" class = \"hfe-sub-menu-item\">PRINCIPAL\u2019S MESSAGE<\/a><\/li>\n\t<li id=\"menu-item-320\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/aboutshrm\/vision-mission-values-culture\/\" class = \"hfe-sub-menu-item\">VISION, MISSION, VALUES, CULTURE<\/a><\/li>\n\t<li id=\"menu-item-472\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/aboutshrm\/private-education-act-edutrust-certification-scheme\/\" class = \"hfe-sub-menu-item\">PRIVATE EDUCATION ACT \/ EDUTRUST CERTIFICATION SCHEME<\/a><\/li>\n\t<li id=\"menu-item-489\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/organisation-chart\/\" class = \"hfe-sub-menu-item\">ORGANISATION CHART<\/a><\/li>\n\t<li id=\"menu-item-546\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/academic-and-exam-board\/\" class = \"hfe-sub-menu-item\">ACADEMIC AND EXAM BOARD<\/a><\/li>\n\t<li id=\"menu-item-582\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/why-choose-shrm\/\" class = \"hfe-sub-menu-item\">WHY CHOOSE SHRM<\/a><\/li>\n\t<li id=\"menu-item-13627\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/aboutshrm\/data-protection-statement\/\" class = \"hfe-sub-menu-item\">DATA PROTECTION STATEMENT<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-787\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a href=\"#\" class = \"hfe-menu-item\">PROGRAMMES<span class='hfe-menu-toggle sub-arrow hfe-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3395\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/en\/business-programme\/\" class = \"hfe-sub-menu-item\">BUSINESS PROGRAMMES<\/a><\/li>\n\t<li id=\"menu-item-811\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/hospitality-programme\/\" class = \"hfe-sub-menu-item\">HOSPITALITY PROGRAMMES<\/a><\/li>\n\t<li id=\"menu-item-810\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a href=\"https:\/\/shrm.edu.sg\/foundation-programmes\/\" class = \"hfe-sub-menu-item\">FOUNDATION PROGRAMMES<span class='hfe-menu-toggle sub-arrow hfe-menu-child-1'><i class='fa'><\/i><\/span><\/a><\/div>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-786\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/certificate-in-foundation-studies\/\" class = \"hfe-sub-menu-item\">CERTIFICATE IN FOUNDATION STUDIES<\/a><\/li>\n\t\t<li id=\"menu-item-10498\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/preparatory-english-language-programme\/\" class = \"hfe-sub-menu-item\">PREPARATORY ENGLISH LANGUAGE PROGRAMME<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-1049\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a href=\"#\" class = \"hfe-menu-item\">PROSPECTIVE STUDENTS<span class='hfe-menu-toggle sub-arrow hfe-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-1057\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/aboutsingapore\/\" class = \"hfe-sub-menu-item\">ABOUT SINGAPORE<\/a><\/li>\n\t<li id=\"menu-item-19375\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/study-at-shrm-college\/\" class = \"hfe-sub-menu-item\">STUDY AT SHRM COLLEGE<\/a><\/li>\n\t<li id=\"menu-item-10464\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/international-student-programmes\/\" class = \"hfe-sub-menu-item\">PROGRAMMES AVAILABLE<\/a><\/li>\n\t<li id=\"menu-item-13199\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/campus-facilities\/\" class = \"hfe-sub-menu-item\">CAMPUS FACILITIES<\/a><\/li>\n\t<li id=\"menu-item-10467\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/student-support-services-international\/\" class = \"hfe-sub-menu-item\">STUDENT SUPPORT SERVICES<\/a><\/li>\n\t<li id=\"menu-item-18683\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/campus-life\/\" class = \"hfe-sub-menu-item\">CAMPUS LIFE<\/a><\/li>\n\t<li id=\"menu-item-13203\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/shrm-student-contract\/\" class = \"hfe-sub-menu-item\">SHRM STUDENT CONTRACT<\/a><\/li>\n\t<li id=\"menu-item-13201\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/arrival-at-singapore\/\" class = \"hfe-sub-menu-item\">ARRIVAL IN SINGAPORE<\/a><\/li>\n\t<li id=\"menu-item-10473\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/refundpolicyandprocedure\/\" class = \"hfe-sub-menu-item\">REFUND POLICY AND PROCEDURE<\/a><\/li>\n\t<li id=\"menu-item-10474\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/transfer-withdrawal-deferment-policies-and-procedures\/\" class = \"hfe-sub-menu-item\">TRANSFER\/ WITHDRAWAL \/ DEFERMENT POLICIES AND PROCEDURES<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-1050\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a href=\"https:\/\/shrm.edu.sg\/current-students\/\" class = \"hfe-menu-item\">CURRENT STUDENTS<span class='hfe-menu-toggle sub-arrow hfe-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-14468\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/academic-progression-guidance\/\" class = \"hfe-sub-menu-item\">ACADEMIC PROGRESSION GUIDANCE<\/a><\/li>\n\t<li id=\"menu-item-14467\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/internship-arrangement-career-guidance\/\" class = \"hfe-sub-menu-item\">INTERNSHIP ARRANGEMENT\/ CAREER GUIDANCE<\/a><\/li>\n\t<li id=\"menu-item-14588\" class=\"menu-item menu-item-type-custom menu-item-object-custom hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/student-support-services-local\/\" class = \"hfe-sub-menu-item\">STUDENT SUPPORT SERVICES<\/a><\/li>\n\t<li id=\"menu-item-14502\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/student-and-graduate-outcome\/\" class = \"hfe-sub-menu-item\">STUDENT AND GRADUATE OUTCOME<\/a><\/li>\n\t<li id=\"menu-item-14504\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/dispute-resolution\/\" class = \"hfe-sub-menu-item\">DISPUTE RESOLUTION<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-1121\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a href=\"https:\/\/shrm.edu.sg\/localsemployers\/\" class = \"hfe-menu-item\">LOCALS\/EMPLOYERS<span class='hfe-menu-toggle sub-arrow hfe-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-10344\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a href=\"https:\/\/shrm.edu.sg\/en\/localsemployers\/#individuals\" class = \"hfe-sub-menu-item\">LOCALS<span class='hfe-menu-toggle sub-arrow hfe-menu-child-1'><i class='fa'><\/i><\/span><\/a><\/div>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-31784\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/businessqualifications\/\" class = \"hfe-sub-menu-item\">BUSINESS QUALIFICATIONS<\/a><\/li>\n\t\t<li id=\"menu-item-1501\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/hospitalityqualifications\/\" class = \"hfe-sub-menu-item\">HOSPITALITY QUALIFICATIONS<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-10343\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a href=\"https:\/\/shrm.edu.sg\/en\/localsemployers\/#employers\" class = \"hfe-sub-menu-item\">EMPLOYERS<span class='hfe-menu-toggle sub-arrow hfe-menu-child-1'><i class='fa'><\/i><\/span><\/a><\/div>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-26901\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/manpower-solution\/\" class = \"hfe-sub-menu-item\">MANPOWER SOLUTION<\/a><\/li>\n\t\t<li id=\"menu-item-16989\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/localsemployers\/staff-upgrading\/\" class = \"hfe-sub-menu-item\">STAFF UPGRADING<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-25381\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/wsq-course-support\/\" class = \"hfe-sub-menu-item\">WSQ COURSE SUPPORT<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-14842\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/how-to-apply-and-student-admission\/\" class = \"hfe-menu-item\">ADMISSION<\/a><\/li>\n<li id=\"menu-item-11642\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/contactus\/\" class = \"hfe-menu-item\">CONTACT US<\/a><\/li>\n<li id=\"menu-item-33194\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/events\/\" class = \"hfe-menu-item\">EVENTS<\/a><\/li>\n<li id=\"menu-item-33278\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/shrm.edu.sg\/cn\/student-stories\/\" class = \"hfe-menu-item\">STUDENT STORIES<\/a><\/li>\n<\/ul> \n\t\t\t\t<\/nav>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76711a2 elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"76711a2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e7ae216\" data-id=\"5e7ae216\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-273a8b1d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"273a8b1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b08e444 elementor-section-stretched elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"b08e444\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e661ff0\" data-id=\"e661ff0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a27693e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a27693e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">refund policy and procedure<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3bc31e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b3bc31e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7436d9 elementor-widget elementor-widget-elementskit-dual-button\" data-id=\"b7436d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-dual-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"ekit-element-align-wrapper\">\n                    <div class=\"ekit_double_button\">                <a class=\"ekit-double-btn ekit-double-btn-one\" href=\"#refundpolicy\">\n                    Refund Policy                <\/a>\n            \n            <a class=\"ekit-double-btn ekit-double-btn-two\" href=\"#refundprocedure\">\n                    Refund Procedure                <\/a>\n                  <\/div>\n                <\/div>\n            <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-f7c6ef4 e-flex e-con-boxed wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"f7c6ef4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff0066e elementor-widget elementor-widget-html\" data-id=\"ff0066e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<head><!-- Google Tag Manager -->\n<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':\nnew Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],\nj=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=\n'https:\/\/www.googletagmanager.com\/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);\n})(window,document,'script','dataLayer','GTM-NQF2HS2B');<\/script>\n<!-- End Google Tag Manager --><\/head>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cccad38 elementor-widget elementor-widget-html\" data-id=\"cccad38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<body><!-- Google Tag Manager (noscript) -->\n<noscript><iframe src=\"https:\/\/www.googletagmanager.com\/ns.html?id=GTM-NQF2HS2B\"\nheight=\"0\" width=\"0\" style=\"display:none;visibility:hidden\"><\/iframe><\/noscript>\n<!-- End Google Tag Manager (noscript) --><\/body>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bb6b7a e-flex e-con-boxed wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"2bb6b7a\" data-element_type=\"container\" data-e-type=\"container\" id=\"refundpolicy\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-443d39d e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"443d39d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9ccaeb elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f9ccaeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">refund policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e39a8e1 e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"e39a8e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c784ed1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c784ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff7d666 e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"ff7d666\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-453208d elementor-widget elementor-widget-accordion\" data-id=\"453208d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7251\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7251\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-far-plus-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M352 240v32c0 6.6-5.4 12-12 12h-88v88c0 6.6-5.4 12-12 12h-32c-6.6 0-12-5.4-12-12v-88h-88c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h88v-88c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v88h88c6.6 0 12 5.4 12 12zm96-160v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-48 346V86c0-3.3-2.7-6-6-6H54c-3.3 0-6 2.7-6 6v340c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-far-minus-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M108 284c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h232c6.6 0 12 5.4 12 12v32c0 6.6-5.4 12-12 12H108zM448 80v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-48 346V86c0-3.3-2.7-6-6-6H54c-3.3 0-6 2.7-6 6v340c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Refund Policy<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7251\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7251\"><p><strong><u>Termination and Refund Policy<\/u><\/strong><\/p><ol><li>Application Fee for courses is non-refundable.<\/li><li>Refunds are based on the following terms and conditions:<\/li><\/ol><table><tbody><tr><td width=\"302\"><strong>If the Contracting Party\u2019s written notice of withdrawal is received<\/strong><\/td><td width=\"302\"><strong>% of [the amount of Course Fees and Miscellaneous Fees paid under Schedules B and C]<\/strong><\/td><\/tr><tr><td width=\"302\">More than 30 working days before the Course Commencement Date<\/td><td width=\"302\">70%<\/td><\/tr><tr><td width=\"302\">On or before, but not more than 30 working days before the Course Commencement Date<\/td><td width=\"302\">40%<\/td><\/tr><tr><td width=\"302\">On or after the Course Commencement Date<\/td><td width=\"302\">0%<\/td><\/tr><\/tbody><\/table><ol start=\"3\"><li>There is a \u201ccooling-off\u201d period of 10 calendar days after signing the PEI-Student Contract. Within these 10 calendar days, and regardless of whether the Course Commencement Date has passed, the student can submit a written notice of withdrawal to SHRM and receive the full refund of Course Fees and Miscellaneous Fees paid. SHRM will not deduct any Non-Tuition Fees consumed by the student during the cooling-off period from the refunded amount.<\/li><li>Deduction of Non-Tuition Fees consumed by the student for refunds outside the cooling-off period is stipulated in the Miscellaneous Fees schedule of the Student Contract. It includes uniform (if issued), prorated resource fee (books, study notes, culinary materials), ICA Student\u2019s Pass fees, medical check-up, medical insurance, and premiums under the Fee Protection Scheme.<\/li><li>As per the Standard PEI-Student Contract, a student who transfers from the Programme to another Programme with SHRM shall be deemed to have withdrawn from the Programme, and the refund policy will be applied on the same terms and conditions as withdrawal.<\/li><li>For transfers and withdrawals, refunds (if any) will be processed and disbursed within 7 working days of the written notice of withdrawal\/transfer given by the student, and SHRM will communicate the computation of the refund amount to the student.<\/li><li>Written notice of withdrawal received after 3.00 pm will be considered as submitted on the next working day.<\/li><\/ol><p><strong><u>Refund Events<\/u><\/strong><\/p><ol><li>SHRM will notify the student in writing within 3 working days after becoming aware of any of the following (each a \u201cRefund Event\u201d):<br \/><ol type=\"a\"><li>SHRM cannot commence the provision of the Course on the Course Commencement Date;<\/li><li>SHRM cannot complete the provision of the Course by the Course Completion Date;<\/li><li>The Course will be terminated before the Course Completion Date;<\/li><li>The student does not meet the course entry or matriculation requirements as stated in Schedule A of the Student Contract; or<\/li><li>The Immigration &amp; Checkpoints Authority of Singapore (ICA) rejects the student\u2019s application for the Student\u2019s Pass.<\/li><\/ol><\/li><li>Where SHRM cannot commence the Course, cannot complete the Course, or the Course is terminated before completion:<br \/><ol type=\"a\"><li>SHRM shall use reasonable efforts to make alternative study arrangements for the student and shall propose such alternative study arrangements in writing to the Contracting Party within 10 working days of informing the Contracting Party of the Refund Event.<\/li><li>If the Contracting Party accepts such alternative study arrangements, SHRM shall set out the alternative study arrangements in a written contract, and the existing Contract shall automatically terminate on the date that the new written contract comes into effect.<\/li><li>If SHRM does not propose alternative study arrangements within the time stipulated above, or the Contracting Party does not accept them, the Contracting Party may terminate the Contract immediately by way of a written notice to SHRM.<\/li><\/ol><\/li><li>Where the student does not meet the course entry or matriculation requirements, or ICA rejects the Student\u2019s Pass application, SHRM shall terminate the Contract immediately by way of a written notice to the Contracting Party.<\/li><li>Refunds upon termination due to a Refund Event will be made within 7 working days of the termination as follows:<br \/><ol type=\"a\"><li>SHRM cannot commence the Course, and no alternative study arrangement is accepted: full refund of all Course Fees and Miscellaneous Fees paid.<\/li><li>SHRM cannot complete the Course, or the Course is terminated before completion, and no alternative study arrangement is accepted: refund of Course Fees and Miscellaneous Fees in proportion to the uncompleted portion or duration of the Course, whichever is higher.<\/li><li>The student does not meet the course entry or matriculation requirements, or ICA rejects the Student\u2019s Pass application: full refund of all Course Fees and Miscellaneous Fees paid.<\/li><\/ol><\/li><\/ol><p>Please refer to the Refund Events flowchart below.<\/p><p><strong>Refund for Withdrawal During the Cooling-Off Period<\/strong><\/p><ol><li>Notwithstanding anything herein contained, the Contracting Party shall be entitled, without any liability whatsoever to SHRM, to terminate the Contract at any time within the Cooling-Off Period by way of a written notice to SHRM. SHRM shall return all Course Fees and Miscellaneous Fees paid to it within 7 working days of receipt of the written notice.<\/li><\/ol><p><strong>Refund for Withdrawal Outside the Cooling-Off Period<\/strong><\/p><ol><li>Without prejudice to the above, the Contracting Party may terminate the Contract at any time before the Course Completion Date by providing a written notice to SHRM. Upon receipt of such notice, SHRM shall, within 7 working days, refund to the Contracting Party such amount (if any) as determined in accordance with Schedule D of the Student Contract.<\/li><li>Students may appeal a refund decision in writing within 7 working days of being notified of the outcome. The CEO decides the appeal and the student will be informed in writing within 7 working days.<\/li><\/ol><p><strong>Refund Policy for Short Course (SOA)<\/strong><\/p><ol><li>Short Courses are not eligible for refunds unless the following circumstances occur:<br \/><ol type=\"a\"><li>The course cannot commence as scheduled;<\/li><li>The course is cancelled\/terminated;<\/li><li>The course is cancelled mid-way; or<\/li><li>The student fails to meet the entry requirements for the course.<\/li><\/ol><\/li><li>SHRM will notify the student within 3 working days if they are eligible for a refund. SHRM may offer alternative study arrangements so that the student can continue learning. Otherwise, the student will be given a full refund of Course Fees within 7 working days of the above notice if the student decides to withdraw before the course commencement date.<\/li><\/ol><ol><li><ol type=\"a\"><li>\u00a0<\/li><\/ol><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53830c1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"53830c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">refund events<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-496d753 elementor-widget elementor-widget-image\" data-id=\"496d753\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"892\" src=\"https:\/\/shrm.edu.sg\/wp-content\/uploads\/2026\/10\/Refund-Events-Oct-26-918x1024.png\" class=\"attachment-large size-large wp-image-36741\" alt=\"\" srcset=\"https:\/\/shrm.edu.sg\/wp-content\/uploads\/2026\/10\/Refund-Events-Oct-26-918x1024.png 918w, https:\/\/shrm.edu.sg\/wp-content\/uploads\/2026\/10\/Refund-Events-Oct-26-269x300.png 269w, https:\/\/shrm.edu.sg\/wp-content\/uploads\/2026\/10\/Refund-Events-Oct-26-768x857.png 768w, https:\/\/shrm.edu.sg\/wp-content\/uploads\/2026\/10\/Refund-Events-Oct-26-11x12.png 11w, https:\/\/shrm.edu.sg\/wp-content\/uploads\/2026\/10\/Refund-Events-Oct-26.png 1066w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56a2c65 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"56a2c65\" data-element_type=\"section\" data-e-type=\"section\" id=\"refundprocedure\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9e5ed6a\" data-id=\"9e5ed6a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63080d5 elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"63080d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-56fe4f5\" data-id=\"56fe4f5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-541e7b0 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"541e7b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">refund procedure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10523f8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"10523f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0c87e elementor-widget elementor-widget-accordion\" data-id=\"7a0c87e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1271\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1271\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-far-plus-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M352 240v32c0 6.6-5.4 12-12 12h-88v88c0 6.6-5.4 12-12 12h-32c-6.6 0-12-5.4-12-12v-88h-88c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h88v-88c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v88h88c6.6 0 12 5.4 12 12zm96-160v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-48 346V86c0-3.3-2.7-6-6-6H54c-3.3 0-6 2.7-6 6v340c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-far-minus-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M108 284c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h232c6.6 0 12 5.4 12 12v32c0 6.6-5.4 12-12 12H108zM448 80v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-48 346V86c0-3.3-2.7-6-6-6H54c-3.3 0-6 2.7-6 6v340c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">1. Student Request for Refund<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1271\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1271\"><ul><li>All conditions in the Refund Policy must be satisfied before SHRM can proceed with the application. The whole refund process will not take more than 7 working days from the date the refund\/transfer\/withdrawal request is received to notifying the student of the outcome (including disbursement, if any).<\/li><li>Students who wish to request a refund are to fill in the Refund Request Form with all necessary details and attach any supporting documents\/evidence (if any) required to process the request. Reasons for the request must be clearly indicated on the form.<\/li><li>The Admissions and Operations Division will acknowledge receipt of the Refund Request Form by signing on the form within 3 working days of receipt and will check that the student has a valid Standard PEI-Student Contract (for registered courses).<\/li><li>This procedure applies equally to refund requests for Short Courses (SOA).<\/li><\/ul><ol><li style=\"list-style-type: none;\">\u00a0<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1272\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1272\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-far-plus-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M352 240v32c0 6.6-5.4 12-12 12h-88v88c0 6.6-5.4 12-12 12h-32c-6.6 0-12-5.4-12-12v-88h-88c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h88v-88c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v88h88c6.6 0 12 5.4 12 12zm96-160v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-48 346V86c0-3.3-2.7-6-6-6H54c-3.3 0-6 2.7-6 6v340c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-far-minus-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M108 284c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h232c6.6 0 12 5.4 12 12v32c0 6.6-5.4 12-12 12H108zM448 80v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-48 346V86c0-3.3-2.7-6-6-6H54c-3.3 0-6 2.7-6 6v340c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">2. REFUND APPROVAL<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1272\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1272\"><ul><li>The Admissions and Operations Division will compute the refund amount in accordance with the Refund Policy and Schedule D of the Student Contract, indicate it on the Refund Request Form, and submit it to the CEO for approval.<\/li><li>If the student is not eligible for a refund, the Admissions and Operations Division will issue a formal letter of no refund to inform the student of the outcome.<\/li><li>Students who wish to appeal should submit an official letter stating the reasons within 7 working days of being notified of the outcome. The CEO decides the appeal, and the student will be informed in writing within 7 working days. If the student remains unsatisfied, the College\u2019s Dispute Resolution Policy and Procedure will apply.<\/li><li>Where a student has made an excess payment, the student will be requested to submit a Refund Request Form, and the request will follow the same Refund Procedure.<\/li><\/ul><ol><li style=\"list-style-type: none;\">\u00a0<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1273\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1273\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-far-plus-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M352 240v32c0 6.6-5.4 12-12 12h-88v88c0 6.6-5.4 12-12 12h-32c-6.6 0-12-5.4-12-12v-88h-88c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h88v-88c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v88h88c6.6 0 12 5.4 12 12zm96-160v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-48 346V86c0-3.3-2.7-6-6-6H54c-3.3 0-6 2.7-6 6v340c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-far-minus-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M108 284c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h232c6.6 0 12 5.4 12 12v32c0 6.6-5.4 12-12 12H108zM448 80v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-48 346V86c0-3.3-2.7-6-6-6H54c-3.3 0-6 2.7-6 6v340c0 3.3 2.7 6 6 6h340c3.3 0 6-2.7 6-6z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">3.REFUND REIMBURSEMENT<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1273\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1273\"><ul><li>Upon the CEO\u2019s approval, the refund will be made by bank transfer to the student\u2019s bank account or in cash, as indicated on the Refund Request Form, within the 7 working days processing period.<\/li><li>For cash refunds, the Admissions and Operations Division will inform the student to collect the cash.<\/li><li>The student is required to sign on the Refund Request Form to acknowledge the refund (or, for a cash refund, to acknowledge collection). Where the student is not in Singapore and is unable to sign, the student will be informed via email that the refund has been completed.<\/li><li>The Admissions and Operations Division will explain to the student how the refund amount has been computed.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3ab580c e-flex e-con-boxed wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3ab580c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-965573f elementor-widget elementor-widget-spacer\" data-id=\"965573f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8d0a3f wpr-stt-btn-align-fixed wpr-stt-btn-align-fixed-right elementor-widget elementor-widget-wpr-back-to-top\" data-id=\"c8d0a3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-back-to-top.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-stt-wrapper\"><div class='wpr-stt-btn' data-settings='{&quot;animation&quot;:&quot;fade&quot;,&quot;animationOffset&quot;:&quot;0&quot;,&quot;animationDuration&quot;:&quot;200&quot;,&quot;fixed&quot;:&quot;fixed&quot;,&quot;scrolAnim&quot;:&quot;800&quot;}'><span class=\"wpr-stt-icon\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd3efa3 e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"dd3efa3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ccf8c7 elementor-widget elementor-widget-shortcode\" data-id=\"5ccf8c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"222\" class=\"elementor elementor-222\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07af61d e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"07af61d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-fb3d86b e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"fb3d86b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ea50bc elementor-widget elementor-widget-heading\" data-id=\"1ea50bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get In Touch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83acac3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"83acac3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Campus: 120 Oxley Rise, S(238709)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">(65) 6268 4888<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">enquiries@shrm.edu.sg<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8584ca1 e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"8584ca1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db08e3c elementor-widget elementor-widget-heading\" data-id=\"db08e3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 23px;white-space: normal\">Connect with us<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-807e533 elementor-widget elementor-widget-elementskit-social-media\" data-id=\"807e533\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-social-media.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t\t <ul class=\"ekit_social_media\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-da8f4de\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/www.facebook.com\/SHRMSG\/\" aria-label=\"Facebook\" class=\"facebook\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-facebook\"><\/i>\n                                                                                                            <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-c8596be\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/www.instagram.com\/shrmsg\/\" aria-label=\"Instagram\" class=\"1\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-instagram-1\"><\/i>\n                                                                                                            <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-8f886e8\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/sg.linkedin.com\/company\/shrmcollegesingapore\" aria-label=\"LinkedIn\" class=\"linkedin\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-linkedin\"><\/i>\n                                                                                                            <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-1399011\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/www.youtube.com\/@shrmcollege120\" aria-label=\"Youtube\" class=\"v\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-youtube-v\"><\/i>\n                                                                                                            <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-048c536\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/www.tiktok.com\/@shrmcollege\" aria-label=\"TikTok\" class=\"tiktok\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-tiktok\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448,209.91a210.06,210.06,0,0,1-122.77-39.25V349.38A162.55,162.55,0,1,1,185,188.31V278.2a74.62,74.62,0,1,0,52.23,71.18V0l88,0a121.18,121.18,0,0,0,1.86,22.17h0A122.18,122.18,0,0,0,381,102.39a121.43,121.43,0,0,0,67,20.14Z\"><\/path><\/svg>\n                                                                                                            <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-012a466\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/web.whatsapp.com\/send?phone=6583783500\" aria-label=\"Whatsapp\" class=\"1\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-whatsapp-1\"><\/i>\n                                                                                                            <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bdb370a e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"bdb370a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6349fe elementor-widget elementor-widget-image\" data-id=\"a6349fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/shrm.edu.sg\/wp-content\/uploads\/2026\/10\/Edutrust-2027.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8caa4e e-flex e-con-boxed wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"d8caa4e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8bbf543 e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"8bbf543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d52adc3 elementor-widget elementor-widget-heading\" data-id=\"d52adc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/shrm.edu.sg\/terms-and-conditions\/\"><u>TERMS &amp; CONDITIONS<\/u><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-252fdd4 e-con-full e-flex wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"252fdd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d5df31 elementor-widget elementor-widget-heading\" data-id=\"5d5df31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/shrm.edu.sg\/privacy-policy\/\"><u>PRIVACY POLICY<\/u><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>refund policy and procedure Refund Policy Refund Procedure refund policy Refund Policy Termination and Refund Policy Application Fee for courses is non-refundable. Refunds are based on the following terms and conditions: If the Contracting Party\u2019s written notice of withdrawal is received % of [the amount of Course Fees and Miscellaneous Fees paid under Schedules B and C] More than 30 working days before the Course Commencement Date 70% On or before, but not more than 30 working days before the Course Commencement Date 40% On or after the Course Commencement Date 0% There is a \u201ccooling-off\u201d period of 10 calendar days after signing the PEI-Student Contract. Within these 10 calendar days, and regardless of whether the Course Commencement Date has passed, the student can submit a written notice of withdrawal to SHRM and receive the full refund of Course Fees and Miscellaneous Fees paid. SHRM will not deduct any Non-Tuition Fees consumed by the student during the cooling-off period from the refunded amount. Deduction of Non-Tuition Fees consumed by the student for refunds outside the cooling-off period is stipulated in the Miscellaneous Fees schedule of the Student Contract. It includes uniform (if issued), prorated resource fee (books, study notes, culinary materials), ICA Student\u2019s Pass fees, medical check-up, medical insurance, and premiums under the Fee Protection Scheme. As per the Standard PEI-Student Contract, a student who transfers from the Programme to another Programme with SHRM shall be deemed to have withdrawn from the Programme, and the refund policy will be applied on the same terms and conditions as withdrawal. For transfers and withdrawals, refunds (if any) will be processed and disbursed within 7 working days of the written notice of withdrawal\/transfer given by the student, and SHRM will communicate the computation of the refund amount to the student. Written notice of withdrawal received after 3.00 pm will be considered as submitted on the next working day. Refund Events SHRM will notify the student in writing within 3 working days after becoming aware of any of the following (each a \u201cRefund Event\u201d): SHRM cannot commence the provision of the Course on the Course Commencement Date; SHRM cannot complete the provision of the Course by the Course Completion Date; The Course will be terminated before the Course Completion Date; The student does not meet the course entry or matriculation requirements as stated in Schedule A of the Student Contract; or The Immigration &amp; Checkpoints Authority of Singapore (ICA) rejects the student\u2019s application for the Student\u2019s Pass. Where SHRM cannot commence the Course, cannot complete the Course, or the Course is terminated before completion: SHRM shall use reasonable efforts to make alternative study arrangements for the student and shall propose such alternative study arrangements in writing to the Contracting Party within 10 working days of informing the Contracting Party of the Refund Event. If the Contracting Party accepts such alternative study arrangements, SHRM shall set out the alternative study arrangements in a written contract, and the existing Contract shall automatically terminate on the date that the new written contract comes into effect. If SHRM does not propose alternative study arrangements within the time stipulated above, or the Contracting Party does not accept them, the Contracting Party may terminate the Contract immediately by way of a written notice to SHRM. Where the student does not meet the course entry or matriculation requirements, or ICA rejects the Student\u2019s Pass application, SHRM shall terminate the Contract immediately by way of a written notice to the Contracting Party. Refunds upon termination due to a Refund Event will be made within 7 working days of the termination as follows: SHRM cannot commence the Course, and no alternative study arrangement is accepted: full refund of all Course Fees and Miscellaneous Fees paid. SHRM cannot complete the Course, or the Course is terminated before completion, and no alternative study arrangement is accepted: refund of Course Fees and Miscellaneous Fees in proportion to the uncompleted portion or duration of the Course, whichever is higher. The student does not meet the course entry or matriculation requirements, or ICA rejects the Student\u2019s Pass application: full refund of all Course Fees and Miscellaneous Fees paid. Please refer to the Refund Events flowchart below. Refund for Withdrawal During the Cooling-Off Period Notwithstanding anything herein contained, the Contracting Party shall be entitled, without any liability whatsoever to SHRM, to terminate the Contract at any time within the Cooling-Off Period by way of a written notice to SHRM. SHRM shall return all Course Fees and Miscellaneous Fees paid to it within 7 working days of receipt of the written notice. Refund for Withdrawal Outside the Cooling-Off Period Without prejudice to the above, the Contracting Party may terminate the Contract at any time before the Course Completion Date by providing a written notice to SHRM. Upon receipt of such notice, SHRM shall, within 7 working days, refund to the Contracting Party such amount (if any) as determined in accordance with Schedule D of the Student Contract. Students may appeal a refund decision in writing within 7 working days of being notified of the outcome. The CEO decides the appeal and the student will be informed in writing within 7 working days. Refund Policy for Short Course (SOA) Short Courses are not eligible for refunds unless the following circumstances occur: The course cannot commence as scheduled; The course is cancelled\/terminated; The course is cancelled mid-way; or The student fails to meet the entry requirements for the course. SHRM will notify the student within 3 working days if they are eligible for a refund. SHRM may offer alternative study arrangements so that the student can continue learning. Otherwise, the student will be given a full refund of Course Fees within 7 working days of the above notice if the student decides to withdraw before the course commencement date. \u00a0 refund events refund procedure 1. Student Request for Refund All conditions in the Refund Policy must be satisfied before SHRM can proceed with the application. The whole refund process will not<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-12243","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shrm.edu.sg\/cn\/wp-json\/wp\/v2\/pages\/12243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shrm.edu.sg\/cn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shrm.edu.sg\/cn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shrm.edu.sg\/cn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shrm.edu.sg\/cn\/wp-json\/wp\/v2\/comments?post=12243"}],"version-history":[{"count":192,"href":"https:\/\/shrm.edu.sg\/cn\/wp-json\/wp\/v2\/pages\/12243\/revisions"}],"predecessor-version":[{"id":36871,"href":"https:\/\/shrm.edu.sg\/cn\/wp-json\/wp\/v2\/pages\/12243\/revisions\/36871"}],"wp:attachment":[{"href":"https:\/\/shrm.edu.sg\/cn\/wp-json\/wp\/v2\/media?parent=12243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}